Customer.io pricing
Customer.io sends triggered messages based on user behavior and stands out in its category by actually publishing prices: Essentials starts at $100 a month, a rare number in a market where Braze, Iterable and mParticle all quote blind.
- Priced by
- Flat per account
- Headquarters
- Portland, US
- Founded
- 2012
- Pricing page tracked since
- Unknown
- Last checked
- Sep 21, 2026
Customer.io price history and price changes
Customer.io's pricing was read on Sep 2026. Prices are USD per month, starting at.
Essentials has been listed since Sep 2026, starting at $100.
Premium has been listed since Sep 2026, starting at $1000.
First read on 21 September 2026, so the chart starts now.
Plans and prices
One price per account or subscription, not per team member. Prices as extracted on Sep 21, 2026.
Essentials
$100per month, billed monthly, starting at
Sep 21, 2026
Premium
$1000per month, billed yearly, starting at
Sep 21, 2026
Enterprise
Contact sales
Sep 21, 2026
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Pricing page over the years
No archived copies of this pricing page were found yet.
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Customer.io pricing questions
- How much does Customer.io cost?
- Customer.io plans start at $100 per month, billed monthly, starting at for Essentials and go up to $1000 per month, billed yearly, starting at for Premium. Prices are as shown on the pricing page when it was last read on Sep 21, 2026.
- Has Customer.io raised its prices?
- Essentials has been listed since Sep 2026, starting at $100. Premium has been listed since Sep 2026, starting at $1000. First read on 21 September 2026, so the chart starts now.
About Customer.io
Customer.io have offered 3 different plans starting with Essentials at 100$. Customer.io is a Portland, US based company. Founded in 2012. They are using a combination of Sales-Led and Product-Led go-to-market strategy. The company describes themselves as "Customer.io sends triggered email, push and SMS based on user behavior, and is the rare customer engagement platform that publishes real numbers. Essentials starts at $100 a month for a small number of profiles, Premium at $1,000 a month billed yearly, and Enterprise is quoted.". They are in involved in Marketing, Customer Engagement, Email, SaaS.