Intercom alternatives compared by price
Intercom starts at $0.99 per resolved outcome for Fin AI Agent (USD per seat per month, billed monthly). Below are 7 alternatives with their current plans and price history; 4 have a free plan.
7 Intercom alternatives at a glance
Entry price is each product's cheapest paid plan as last read from its pricing page. Check the unit: some charge per user, others per account or per use.
| Product | Starts at | Free plan | Priced by | Latest price change |
|---|---|---|---|---|
| Intercom(the one you are replacing) | $0.99 per resolved outcome | No | Per seat plus outcomes | none recorded |
 Zendesk | $55 per agent per month | No | Per agent | Suite Professional from $99 to $115 (+16%), Jul 2023. |
 LiveChat | $19 per user per month, billed annually | No | Per seat | none recorded |
 Tidio | $29 per month, billed monthly | Yes | Flat per account | none recorded |
 Crisp | $45 per workspace per month | Yes | Flat per account | none recorded |
 ChatBot | $19 per user per month, billed annually | No | Per seat | none recorded |
 Landbot | €32 per month, billed annually | Yes | Flat per account | none recorded |
 Botpress | $150 per month, billed annually | Yes | Flat per account | none recorded |
Exhibit 1
Intercom and its alternatives over time
Each product's cheapest paid plan by default. Click a legend entry to add or hide a plan.
Show the data as a table
| Observed | Intercom Essential | Zendesk Suite Team |
|---|---|---|
| Feb 1, 2021 | $49 | |
| Jan 1, 2023 | $49 | |
| Jul 14, 2023 | $55 | |
| Nov 27, 2023 | $39 | |
| May 18, 2024 | $39 | |
| Nov 12, 2024 | $39 | |
| Jul 1, 2026 | $55 | |
| Oct 15, 2026 | $39 |
Zendesk
Zendesk is the customer support platform that turned help desk software into a per-agent subscription. Its Suite bundles ticketing, messaging, help center and voice, and every Suite tier was repriced upward in 2023.
Zendesk starts at $55 per agent per month for Suite Team (USD per agent per month, billed annually), goes up to $115 per agent per month for Suite Professional. Latest change: Suite Professional from $99 to $115 (+16%), Jul 2023.
Zendesk pricing and price historyIntercom vs Zendesk pricingVisit Zendesk
LiveChat
LiveChat is the per-agent veteran of the category, with a free trial and no permanent free plan. Starter is $19 per person a month billed annually and Business is $79, with Starter limited to a single user.
LiveChat starts at $19 per user per month, billed annually for Starter (USD per user per month, billed annually), goes up to $79 per user per month, billed annually for Business.
Tidio
Tidio sells to small online shops and charges for conversation volume instead of agents, so a whole team shares one price. Starter is $29 a month for 100 conversations and Plus is $300, with Lyro AI conversations bought as a separate add-on.
Tidio starts at $29 per month, billed monthly for Starter (USD per month, billed monthly), goes up to $300 per month, billed monthly for Plus, has a free plan.
Crisp
Crisp is a French live chat and shared inbox that prices the workspace, not the seat, which favours small teams that want several agents. Mini is $45 a month with 4 seats and Plus is $295 with 20 or more.
Crisp starts at $45 per workspace per month for Mini (USD per workspace per month), goes up to $295 per workspace per month for Plus, has a free plan.
ChatBot
ChatBot is the AI-first sibling of LiveChat, built around an AI agent that resolves chats before a human steps in. Essential is $19 per user a month billed annually and Growth is $79 with 200 included AI resolutions.
ChatBot starts at $19 per user per month, billed annually for Essential (USD per user per month, billed annually), goes up to $79 per user per month, billed annually for Growth.
Landbot
Landbot targets teams that build conversational flows for lead capture and WhatsApp rather than run a support inbox. Starter is €32 a month billed annually for 500 chats and Professional is €80 for 2,500.
Landbot starts at €32 per month, billed annually for Starter (EUR per month, billed annually), goes up to €80 per month, billed annually for Professional, has a free plan.
Botpress
Botpress is aimed at developers who want to build their own AI agent and pay per conversation, with no seat fees. Plus is $150 a month billed annually for 250 conversations and Team is $750 for 1,500.
Botpress starts at $150 per month, billed annually for Plus (USD per month, billed annually), goes up to $750 per month, billed annually for Team, has a free plan.
Intercom alternatives: questions
- What is the cheapest alternative to Intercom?
- Of the alternatives we track, LiveChat has the lowest listed entry price: $19 per user per month, billed annually for Starter (USD per user per month, billed annually). Intercom starts at $0.99 per resolved outcome. Check the unit, since some products charge per user and others per account.
- Is there a free alternative to Intercom?
- Yes. Tidio, Crisp, Landbot, Botpress list a free plan next to paid plans.
- Which Intercom alternatives raised their prices?
- Zendesk. Zendesk: Suite Professional from $99 to $115 (+16%), Jul 2023.