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Gorgias vs Zendesk pricing
Gorgias is cheaper to start: $10 per month, 50 tickets, $0.40 per extra ticket, billed monthly only against $55 per agent per month for Zendesk. Gorgias has changed its listed prices 6 times since 2020. Zendesk has changed its listed prices 4 times since 2021.
Gorgias vs Zendesk at a glance
Current list prices as last read from each pricing page.
Gorgias
- Starts at
- $10 per month, 50 tickets, $0.40 per extra ticket, billed monthly onlyStarter, USD per month for Helpdesk, billed monthly
- Top listed plan
- $900 per month, 5,000 tickets, $0.36 per extra ticket, $750 billed annuallyAdvanced
- Priced by
- Usage based
- Free plan
- Not recorded
- Price history
- since 2020
- Price changes
- 6
Zendesk
- Starts at
- $55 per agent per monthSuite Team, USD per agent per month, billed annually
- Top listed plan
- $115 per agent per monthSuite Professional
- Priced by
- Per agent
- Free plan
- Not recorded
- Price history
- since 2021
- Price changes
- 4
Exhibit 1
Gorgias vs Zendesk price history
Both histories on one chart. The default line is each product's cheapest paid plan.
Show the data as a table
| Observed | Gorgias Starter | Zendesk Suite Team |
|---|---|---|
| Feb 1, 2021 | $49 | |
| Jan 1, 2023 | $49 | |
| Feb 6, 2023 | $10 | |
| Jul 14, 2023 | $55 | |
| Jan 16, 2024 | $10 | |
| Nov 2, 2025 | $10 | |
| Jul 1, 2026 | $55 | |
| Oct 29, 2026 | $10 |
Plans side by side
Every plan currently listed, with the price it started at where we have it.
GorgiasUSD per month for Helpdesk, billed monthly
| Plan | Price | Listed since |
|---|---|---|
| Starter | $10 | Feb 2023 |
| Basic | $60 | Feb 2023 |
| Pro | $360was $300 in 2020 | Jul 2020 |
| Advanced | $900 | Feb 2023 |
ZendeskUSD per agent per month, billed annually
| Plan | Price | Listed since |
|---|---|---|
| Suite Team | $55was $49 in 2021 | Feb 2021 |
| Suite Growth | $89was $79 in 2021 | Feb 2021 |
| Suite Professional | $115was $99 in 2021 | Feb 2021 |
What changed, and when
Every dated price move we have on record for either product, newest first.
- Jul 2023Zendesk raised the Suite Team, Suite Growth and Suite Professional prices. Suite Team went from $49 to $55 (+12%). Suite Growth went from $79 to $89 (+13%). Suite Professional went from $99 to $115 (+16%).
- Feb 2023Gorgias changed its plans and prices. Starter listed at $10. Basic listed at $60. Pro went from $300 to $360 (+20%). Advanced listed at $900. Basic (350 tickets) no longer listed, was $60. Advanced (6,000 tickets) no longer listed, was $750.
Gorgias vs Zendesk pricing questions
- Is Gorgias or Zendesk cheaper?
- Gorgias starts lower at $10 per month, 50 tickets, $0.40 per extra ticket, billed monthly only, Zendesk at $55 per agent per month. Prices are as shown on each pricing page when it was last read.
- Has Gorgias or Zendesk raised prices?
- Gorgias: Starter appeared by Feb 2023 at $10. The price was unchanged through Oct 2026. Basic appeared by Feb 2023 at $60. The price was unchanged through Oct 2026. Pro has been listed since Jul 2020, starting at $300. It went up to $360 by Feb 2023 (+20%). Advanced appeared by Feb 2023 at $900. The price was unchanged through Oct 2026. Basic (350 tickets) has been listed since Jul 2020, starting at $60. It was no longer listed by Feb 2023. Advanced (6,000 tickets) has been listed since Jul 2020, starting at $750. It was no longer listed by Feb 2023. Zendesk: Suite Team has been listed since Feb 2021, starting at $49. It went up to $55 by Jul 2023 (+12%). Suite Growth has been listed since Feb 2021, starting at $79. It went up to $89 by Jul 2023 (+13%). Suite Professional has been listed since Feb 2021, starting at $99. It went up to $115 by Jul 2023 (+16%). In 2010 Zendesk sold Starter, Regular and Plus+ at $9, $29 and $59 per agent. The Suite plans shown here date from 2021; every Suite tier went up in mid 2023.
- How are Gorgias and Zendesk priced?
- Gorgias: usage based, USD per month for Helpdesk, billed monthly. Zendesk: per agent, USD per agent per month, billed annually.