Product analytics and onboarding pricing
Product analytics is priced on events or monthly tracked users, and the free tiers here are among the largest in SaaS because the vendors want the data before they want the money. Onboarding and in-app guidance tools sit next to them, priced by monthly active users instead.
Exhibit 1
Crazy Egg is the cheapest way in at $29, against $299 for Userpilot
Entry price of each product, USD per month
- Crazy EggStarter$29
- HotjarGrowth$39
- SegmentConnections Team$120
- UserpilotStarter$299
Product analytics and onboarding compared
Current list prices as last read from each pricing page.
| Product | Starts at | Top listed plan | Priced by | Free plan | History |
|---|---|---|---|---|---|
| contact sales | contact sales | Contact sales | Yes | read Nov 2026 | |
| contact sales | contact sales | Contact sales | No | read Nov 2026 | |
| $279 per 2,000 monthly tracked users (billing period not stated)Startup, USD per 2,000 monthly tracked users | $1250 per month, billed annually, 5,000 monthly tracked usersGrowth | Per seat | No | read Nov 2026 | |
| $29 per month, billed annuallyStarter, USD per month, billed annually | $599 per month, billed annuallyEnterprise | Flat per account | No | read Sep 2026 | |
| FullStory | contact sales | contact sales | Contact sales | Yes | read Nov 2026 |
| contact sales | contact sales | Contact sales | No | read Sep 2026 | |
| $39 per month, billed annually ($49 monthly), 7k monthly sessionsGrowth, USD per month, billed annually, 7k monthly sessions | contact sales | Flat per account | Yes | read Nov 2026 | |
| contact sales | contact sales | Contact sales | Yes | read Nov 2026 | |
| contact sales | contact sales | Contact sales | No | read Sep 2026 | |
| Pendo | contact sales | contact sales | Contact sales | Yes | read Nov 2026 |
| $120 per month, 10,000 visitors, starting price (extra 1,000 MTUs from $10 to $12)Connections Team, USD per month, 10,000 visitors, starting price | contact sales | Flat per account | Yes | read Nov 2026 | |
| $299 per monthStarter, USD per month | $849 per month, starting atGrowth | Flat per account | No | read Sep 2026 | |
| contact sales | contact sales | Contact sales | No | read Sep 2026 |
Product analytics and onboarding pricing questions
- What does a product analytics tool cost?
- Paid plans start at $279 per 2,000 monthly tracked users (billing period not stated) for Chameleon (USD per 2,000 monthly tracked users), $29 per month, billed annually for Crazy Egg (USD per month, billed annually), $39 per month, billed annually ($49 monthly), 7k monthly sessions for Hotjar (USD per month, billed annually, 7k monthly sessions), $120 per month, 10,000 visitors, starting price (extra 1,000 MTUs from $10 to $12) for Segment (USD per month, 10,000 visitors, starting price), $299 per month for Userpilot (USD per month). Prices are as shown on each pricing page when it was last read.
- What is product analytics tool pricing based on?
- Amplitude and Appcues and FullStory and Heap and Mixpanel and Optimizely and Pendo and VWO: contact sales. Chameleon: per seat. Crazy Egg and Hotjar and Segment and Userpilot: flat per account.
- Which product analytics and onboarding have a free plan?
- Amplitude, FullStory, Hotjar, Mixpanel, Pendo, Segment list a free plan next to the paid tiers.
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